We are hiring on behalf of a client in the beauty industry for a motivated, confident, and results-driven Sales Executive to drive customer acquisition and revenue growth.
Requirements & Qualifications
Responsibilities:
Identify and research potential customers and new sales opportunities to build and maintain a healthy sales pipeline.
Conduct outbound sales activities through phone calls, emails, social media, and other relevant channels to generate and engage potential customers.
Respond promptly to inbound enquiries and follow up with leads to maximise conversion opportunities.
Understand customer needs, recommend suitable products or services, and effectively communicate the value proposition.
Conduct sales presentations, product/service demonstrations, and consultations where required.
Qualify leads based on customer needs, purchasing intent, and suitability, and prioritise opportunities accordingly.
Manage the sales process from initial engagement through follow-up, negotiation, and conversion.
Consistently follow up with prospects and existing leads to move opportunities through the sales pipeline.
Build and maintain strong relationships with prospective and existing customers to encourage repeat business and referrals.
Maintain accurate and up-to-date records of leads, customer interactions, sales activities, and pipeline status using the CRM and other relevant tools.
Meet and work towards agreed sales targets, conversion goals, and other performance KPIs.
Monitor sales performance and provide regular updates and reports on pipeline activity, conversions, and revenue.
Identify customer objections and concerns and respond effectively to improve conversion rates.
Stay informed about the company’s products, services, pricing, promotions, and industry trends to communicate with customers confidently and accurately.
Identify opportunities to upsell or cross-sell relevant products and services to existing customers.
Collaborate with other teams to ensure a smooth customer experience from initial enquiry through to fulfilment.
Gather customer feedback and market insights and share relevant trends or opportunities with management.
Continuously identify ways to improve the sales process, customer engagement, and overall conversion performance.
Requirements:
Minimum of 2 years of experience in sales, business development, account management, or a related customer-facing role.
Bachelor’s degree in Business, Marketing, Communications, or a related discipline is preferred.
Proven experience in sales, lead conversion, customer acquisition, or revenue generation.
Strong communication, negotiation, persuasion, and interpersonal skills.
Demonstrated ability to build and maintain strong customer relationships.
Results-oriented, with a demonstrated ability to work towards and achieve sales targets.
Strong follow-up skills and the ability to manage multiple prospects and opportunities simultaneously.
Confident handling customer objections and navigating sales conversations.
Proficiency in CRM systems and sales/business productivity tools, including ClickUp.
Good working knowledge of Microsoft Office and/or Google Workspace.
Strong organisational and time-management skills.
Self-motivated, proactive, and comfortable working independently in a target-driven environment.
Resilient and able to handle rejection while maintaining a positive and professional approach.
A strong interest in the beauty industry and willingness to learn about the company's products and customers.
Applications Closed
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